Berkshire Riding Centre LTDCall us on: 01344 884992 Or email: info@brc.uk.com
Berkshire Riding Centre LTDCall us on: 01344 884992 Or email: info@brc.uk.comBookings are now open for our Summer Holiday Pony Activities at Berkshire Riding Centre.
A friendly and confidence‑building introduction to Pony Club, perfect for younger or less experienced riders.
Designed for children aged 3 to 10, including lead rein, beginner and walk and trot riders (Level 0 to 2).
10:00 – 12:00 | £50 per person
What is included:
A full day at the stables combining riding, learning and fun, designed to build confidence and develop well‑rounded young riders.
Open to children aged 6 to 14 years, with sessions tailored to all riding levels so every rider is supported and challenged appropriately.
£100 for Pony Club Members | £110 for Non Members
What is included:
Book online via EC Pro: https://brc.ecpro.co.uk/ (Select Make a Booking, choose your date, then scroll down to Activity Courses)
Call reception on 01344 884992
Email info@brc.uk.com
Our Pony Club is part of the national network, helping young riders develop their skills and confidence through structured lessons, badges and hands on learning. Members benefit from exclusive sessions and discounted activity rates.
How to join
FYI very sadly Sarah has left us after four great years.
We are recruiting and on an interim basis Jo Felstead is helping, and Rosie is active in office work.
So book lessons via EcPro, email any issues and we will aim to get back to you the same day. Telephone messages will be picked up, but there is no one there to answer them at the moment of the call.
Please be patient and we will do our best to support you.
Posted in Centre News | Comments Off on Office SupportJoin us at Berkshire Riding Centre for an exclusive opportunity to train with Robert Pickles, Fellow of the British Horse Society (FBHS), a leading authority in equestrian coaching and development. These monthly sessions are specifically designed for equine professionals working towards their BHS Stage 3 to Stage 5 assessments.
Whether you’re aiming to refine your coaching techniques, enhance your riding proficiency, or deepen your theoretical understanding, this is a unique chance to gain expert guidance and accelerate your journey to higher BHS qualifications.
Whether you’re preparing for assessment or looking to elevate your coaching and riding to the highest standards, each session is tailored to meet the individual goals of participants.
Timings: 9.30am to 3.00pm
Cost: £150
To secure your place on one of our upcoming training days, you can book online or by phone.
To book online, simply visit our Bookings Page, select your preferred training date, and scroll down to the section titled “Activity Courses” to find the session with Robert Pickles, FBHS.
Alternatively, you can call our Reception team on 01344 884992, who will be happy to assist you with your booking.
When booking, please let us know if there are any specific topics, modules, or areas of focus you would like to cover. This helps us tailor the training day to best support your individual goals and development.
Posted in Centre News | Comments Off on Robert Pickles FBHS Training days 2026Please note that we are currently unable to reply to emails sent from iCloud accounts due to a technical issue. If you’ve contacted us via an iCloud email and haven’t received a response, we kindly ask that you resend your message using a different email provider or call us directly on 01344 884992.
We’re working to resolve this as quickly as possible and appreciate your understanding.
Thank you,
The Berkshire Riding Centre Team
The vending machines have been upgraded, and continue to offer confectionary, canned drinks and bottled water. Currently mostly at £1.20.
Note the new machines only take card / “telephone” payment NOT cash.
Please note the machines do not take American Express. We are trying to get this changed and have been told they will accept Amex at year end.
Posted in Centre News | Comments Off on Vending Machines
Please note the following revised opening times:
As we will have no staff on until 8:30 on weekdays and 7:30am on weekends that means we are closed and clients are not allowed on the yard until that time.
Closing times remain unchanged.
Posted in Centre News | Comments Off on Opening Hours Change – weekdays 8:30am – Weekends 7:30amWe have recently update our booking system so you can now book your assessment lesson directly online rather then via Reception!
How to book online?
Please make sure you arrive to your lesson with plenty of time, we look forward to seeing you!
If you have any questions please call our reception on 01344 884992 or via email at info@brc.uk.com.
(Please note: reception is manned from Monday 9am-6pm; Wednesday to Friday 2pm-6pm; Satuday 10am-2pm; Sunday 8am-5pm)
Posted in Centre News | Comments Off on You can now book your Assessment Lesson ONLINE!Take part in the BHS Ride Safe Silver Challenge Award to gain the confidence and skills to ride safely on roads and when out and about. Know how to plan routes and prepare yourself and your horse to enjoy the countryside.
Course price: £100
Time: 1:00pm – 3:00pm
Saturday 10th February, 17th February, 24th February 2024
Saturday 1st June, 8th June, 15th June 2024
Saturday 10th August, 17th August, 24th August 2024
Saturday 12th October, 19th October, 26th October 2024
Book online with EC Pro! Go to “Book a lesson”, Select date of course, scroll to “Courses” and add “Ride Safe – Silver Award” to basket and make payment.
If you have any questions please call reception on 01344 884992.
Open to riders Level 3+ (WTC), aged 12 and above.
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Find out more about the Ride Safe Awards on the BHS website: https://www.bhs.org.uk/car…/recreational-awards/ride-safe/
From 1st February 2020 we transitioned to the EC Pro booking system. This system allows you to book online through the app or website as well as through reception. We have created a “Step-by Step” guide and “FAQ” for users at BRC, we hope this information will be helpful.
If you have any issues or questions please do not hesitate to contact reception on 01344 884992.
How to use EC Pro guide (PC Version):
Prior to booking any type of lesson you will need to create an account. We recommend creating one account per family and adding additional riders. This is so we can easily track all payments and lesson bookings.
How to register an account:
How to add more then one rider?*
How to book an lesson (PC version):
At BRC we have a variety of lessons. See below a step-by-step guide on how to book each type.
Assessment Lesson (All new riders at BRC will need to do an Assessment Lesson): To book an assessment lesson you will need to register an account and the rider on EC Pro – https://brc.ecpro.co.uk/login – once complete please call reception on 01344 884992 to book in your lesson.
After you have taken your assessment lesson you will be graded and able to book your own private and group lessons. Please follow the instructions below on how to do this.
Group Lesson:
Following checkout, an booking confirmation email WILL be sent to your account’s email address, if you have not received one please call reception on 01344 884992.
Display of group lesson
All group lessons displayed are aligned to your grade, dependant on your grade you may see more than one group level, this is to add flexibility to the number of groups available to that rider. Group Levels are as follows:
Within the tile you will be able to see the lesson title, type of lesson (Flat/Poles/Jump), Instructor and the initials of the rider within the account who can join the group.
Individual Private Lesson:
Following checkout, an confirmation email WILL be sent to your account’s email address, if you have not received one please call reception on 01344 884992.
*Please note if you would like to book an jump lesson, you can only book a 45 minute private.
Display of Private Group
In the display of Private Lessons times available you will be able to see the initials of the instructor available for the next 30 minutes. For example in the picture above at 8:30 LH (Leah) is available for a 30 minute or you could select MM (Mark) for a 45 minute private.
You may not see all our instructors as they may have filters on rider grade or type of lesson. Please call reception if you have any issues.
Semi-Private Lessons:
PLEASE READ. when booking an semi-private you are responsible for paying for BOTH riders, whether that be tokens or card payment.
If you are booking another rider who already has an account within our system please add them as a “Friend” to your account rather then creating an “Additional rider”. To add a friend please go to the “Dashboard” (Account Home), select “Friends”, click “add a friend”, type friends email address linked to their EC Pro account, click “Send Friend Request” this will send an email that they will need to “accept” – please do this on the PC rather then mobile.
Adding a friend and linking them to the lesson will add the lesson to their “Lesson bookings” and notify them of any changes to lesson, such as cancellation, change of instructor or time.
Following checkout, an confirmation email will be sent to your account’s email address, if you have not received one please call reception on 01344 884992.
Button to add another rider to booking
“Lesson Bookings” and “Cancellation”:
How to view upcoming lesson bookings:
This will display the list of upcoming lessons. Please note your next lesson is displayed at the bottom of the table.
(Video example: https://www.youtube.com/watch?v=AmkX40ojsp0)
How to cancel lessons:
All cancellations will be credited to your account, or if you have paid using a token a token will be reimbursed.
Please note we have a 24 hour cancellation policy, if you cancel within 24 hours you will be charged.
Cancel/Edit buttons
How to view lesson history:
You will be able to view all attended, cancelled and upcoming lessons for that rider.
Currently you can only view lesson history on the web version and not the app.
“Course Bookings”:
To book into any active course bookings such as our School Holiday Activities, or BHS/Robert Pickles Training. All course booking dates are available on our website or Facebook page.
Following checkout, an confirmation email will be sent to your account’s email address, if you have not received one please call reception on 01344 884992.
Purchase Token Packages:
At BRC we have a loyalty “Token Package” where you can buy 11 lessons for the price of 10. Please note when selecting an token package it is for a specific lesson type and is non-transferable to a different type of lesson.
If you would like a different lesson outside of your token package we recommend to pay for it individually, however, reception can over ride this and book it in for you if needs be.
FAQ’s
Do I always need to book online?
No, you can still call reception to book into a lesson – however, you must register an account online – https://brc.ecpro.co.uk/login
Do I have to create an account per person as I come with my family?
No, when you register an account you can add a variety of riders. When you book in please give the account holders name so we can search each rider.
I’ve registered but cannot see any verification email.
Please call reception on 01344 884992 and a member of staff will escalate your issue.
What is your cancellation policy?
Our cancellation policy is 24-hours before your booked lesson.
I have cancelled before the cancellation policy runs out where does my money go to?
Any cancelled lessons that are done before the 24-hour period will be credited to your profile, depending on how you paid you will receive a token or credit. If you would like a refund please call reception.
Do you still have a “loyalty card scheme”?
Yes, you will still be able to purchase a package of 11 lessons for the price of 10. These will be stored as “tokens” and will be able to view them on your profile.
I’ve purchased a group package, however I still want private lessons – how does this work?
We would advice to pay for the lesson individually, however, if you would like to use your group token please call the reception and we will be able to override this for you and charge you the extra amount owed.
The system isn’t letting me book into/view available lessons for tomorrow, how do I do this?
Online bookings are available up until 24 hours before. If you would like to book a lesson on the day you will need to call reception on 01344 884992 to see what is available.
Am I automatically booked into group lessons each week?
No, you will have to book in to each lesson you wish to take.
I want to book on to a training day, can I book this online?
Yes, please go to “Make a booking”, select the day of the course, scroll to the bottom and you will be able to see all training days under “Courses” or “Activities” available for your grading.
Can I transfer credit between mine and my friends account?
No, if you want to have a lesson together you could alternate payments from each individual accounts or call reception to pay individually.
I cannot book into the normal group lesson I am in from the app?
We have recently updated group gradings, if you cannot see your usual group lesson please call reception and we can update your grade.
I’ve registered but I can’t see any lessons?
This is because you have not been graded, please call reception and they will do this for you. If this is your first time with us we will book you into an assessment lesson.
Where do I choose my horse I would like to ride?
If you do have a preference of horse, please mention in the notes of your booking and we will try our best to allocate where we can.
I do not remember when my lesson is?
You will be able to see your booked in lessons on your profile, follow this step by step video – https://www.youtube.com/watch?v=AmkX40ojsp0
If you have any further questions please email reception at info@brc.uk.com or call 01344 884992.
Posted in Centre News | Comments Off on EcPro FAQ’s and Help VideosDue to GDPR (data protection) legislation we have made a number of changes to be compliant and to protect any data we hold on you, our client.
First step is to publish our privacy statement which you can find on the website under the “about us” tab. Do read it. It tells you what information we hold, how we use that information , as well as what we will not do with the information.
We are asking all clients who come for lessons to complete a revised “client registration form” to a) ensure that their data we hold is current and b) to formally ask for consent to hold this data.
We have also asked livery and sharer clients to complete new agreements that include consent for us to hold their information.
You will have seen other differences in the way we protect your information in the office.
Any question please direct them to one of the receptionists or to our data controller – Tim Lord.
Posted in Centre News | Comments Off on GDPR and Privacy Policy